Buyer FAQ

Buyer FAQ

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1. What is MedTech Marketplace?

MedTech Marketplace is an online platform designed to help access MedTech companies directly. It provides easier procurement, transparent pricing, and the ability to connect with reps and suppliers quickly.

2. Who can use MedTech Marketplace?

Is a central place for Healthcare providers and institutions (or even everyday Australians) to transact with MedTech industry. Browse products, generate quotes, and track orders, interact with MedTech suppliers and more.

3. How does pricing work?

Pricing shown on MedTech Marketplace reflects your hospital group’s negotiated rates. After sign-in, you will see the specific pricing available to your institution.

4. Can hospitals sell surplus or expiring stock?

Yes. Hospitals can list products they no longer need, are nearing expiry, or have already expired. MedTech Marketplace helps connect sellers with potential buyers, reducing wastage and supporting sustainability.

5. How do I connect with my local rep?

The “Find My Rep” feature lets you instantly identify and contact your local product representative for support, training, or urgent requirements.

6. Is MedTech Marketplace secure?

Yes. All transactions and data are handled securely with encrypted systems. Your procurement and patient data remain protected at all times.

7. How do suppliers list their products?

Suppliers can apply to list their products by contacting the MedTech Marketplace team at support@medtech-marketplace.com. The platform focuses on challenger companies with innovative solutions that offer value to hospitals.

8. Does MedTech Marketplace integrate with hospital systems?

Yes. Orders, quotes, and tracking information can be exported to support your existing procurement processes. Custom integrations are available for larger hospital groups on request.